Not Sure Do No Open The Door

posted on 19th Nov 2009


Crime Prevention advice for Distraction burglary :

 

Beware of anyone who says they are in a hurry. If in doubt, call a neighbour or friend.

 

Check to see who is at the door by using your door viewer, or looking through a front window.

 

Always put the chain on before you open the door, as this is a barrier against unwanted callers.


There are two checks that you can easily put in place to help verify that a caller claiming to work for one of the utility companies is genuine. All of the utility companies operate password schemes. Contact the customer services department and set up a password with them.


Also, make a note of your customer number, which can be found at the top of the utility bill and keep it handy. This number is unique to your household.


As added proof of identity, genuine tradespeople should carry an identification card with their photograph on. Check this carefully and keep the chain on.

 

When an unexpected caller claims they work for one of the utility companies, they must be able to quote your password and unique customer number and produce an identity card.


If you're unsure about the caller's identity, telephone the company the caller claims to represent, but don't rely on them giving you the number as it may be false.


Genuine callers won't mind waiting.


If you're still unsure, ask the caller to come back later so that you can arrange for a friend or relative to be present.


Not sure, do not open the door